Terms & Conditions and Privacy Policy
Terms & Conditions
Last Updated: March 26, 2026
1. Acceptance of Terms
By accessing and using entertainment.fm ("the Site"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use this Site.
2. Use License
Permission is granted to temporarily access the materials on entertainment.fm for personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on entertainment.fm
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
3. User-Generated Content
Users may add, edit, and contribute content to the Site including but not limited to venue information, event details, artist profiles, reviews, ratings, and comments. By submitting content, you:
- Grant entertainment.fm a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content
- Warrant that you have the right to submit such content
- Acknowledge that submitted content may be moderated, edited, or removed at our discretion
- Agree not to submit false, malicious, defamatory, or illegal content
4. Account Registration
To access certain features, you may be required to register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and identification
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
5. Community Guidelines
Users must adhere to our community standards:
- "Don't be a dick" - Treat others with respect
- No hate speech, harassment, or discriminatory content
- No spam or malicious content
- No political discussions unless directly related to the entertainment industry
- Users must be 18 years or older
- Violations may result in suspension or permanent ban
6. Intellectual Property
The Site and its original content (excluding user-generated content), features, and functionality are owned by entertainment.fm and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7. Limitation of Liability
entertainment.fm shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Site. We make no warranties about the accuracy or completeness of the Site's content.
8. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via the Site. Continued use of the Site after changes constitutes acceptance of the modified terms.
Privacy Policy
Last Updated: March 26, 2026
1. Introduction
entertainment.fm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, password, display name
- Profile Information: Optional profile details, preferences, location
- User Content: Reviews, ratings, comments, forum posts, photos, event listings
- Communication Data: Messages sent through the Site, support requests
- Company/Owner Information: Business contact details, verification information
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system (collected as part of standard web server logging and security measures)
- Location Data: Approximate location based on IP address or user-provided location
- Essential Cookies: Strictly necessary cookies for authentication, session management, site security, and timezone detection (see Section 8 for full details)
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Creating and managing user accounts
- Personalizing user experience and content recommendations
- Processing transactions and sending notifications
- Communicating with users about updates, features, and support
- Analyzing usage patterns and improving our services
- Detecting, preventing, and addressing fraud, security issues, and technical problems
- Complying with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: You have given clear consent for us to process your data for specific purposes
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is necessary to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, improving services)
5. How We Share Your Information
We may share your information in the following circumstances:
- Public Content: User-generated content (reviews, comments, ratings) is publicly visible
- Service Providers: Third-party vendors who assist with hosting, analytics, email delivery
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law, court order, or to protect our rights
- With Your Consent: When you explicitly agree to sharing
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account data is retained while your account is active. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure hosting infrastructure
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Cookies and Tracking Technologies
8.1 Our Cookie Policy
entertainment.fm uses strictly necessary cookies only. We do not use advertising cookies, analytics cookies, preference cookies, or any form of third-party tracking cookies. Every cookie set by this Site serves an essential function required for the Site to operate securely and correctly.
8.2 Cookies We Use
The following cookies and similar technologies are used across the Site, including our community forum:
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookies ASP.NET, YAF session |
Maintain your authenticated session and enable core site functionality such as login, navigation, and form submissions (including anti-forgery protection). | Session (cleared when you close your browser) | Strictly Necessary |
| Site Integrity Cookie EFMFCookie |
Protects the Site and its users from fraudulent activity, automated abuse, and unauthorised access. This cookie is essential to maintaining the security and integrity of the platform for all users. | 365 days | Strictly Necessary (Security) |
| Timezone Detection UserTimezoneId |
Detects your local timezone so that event times, forum posts, and other time-sensitive content are displayed correctly in your local time. | 30 days | Strictly Necessary (Functionality) |
| Cookie Acknowledgement EFM-CookieConsent, YAF-AcceptCookies |
Records that you have acknowledged our cookie notice, preventing it from appearing on every page visit. | 365 days | Strictly Necessary |
| Forum Authentication YAF authentication cookies |
Maintains your login state within the community forum, enabling posting, messaging, and other forum features. | Session / Persistent (if "remember me" selected) | Strictly Necessary |
8.3 Local Storage
In addition to cookies, we use browser local storage for the following strictly necessary purposes:
- Site Integrity Data: A security token stored locally to assist with fraud detection and protect the platform from automated abuse. This data does not identify you personally and is not shared with any third party.
8.4 What We Do NOT Use
- No advertising or marketing cookies
- No analytics or performance tracking cookies (e.g., Google Analytics)
- No social media tracking pixels or cookies
- No third-party cookies of any kind
- No cross-site tracking technologies
- No personal data is stored in cookies beyond what is required for authentication and security
8.5 Legal Basis
All cookies used by entertainment.fm are classified as strictly necessary under the EU ePrivacy Directive (2002/58/EC) and the General Data Protection Regulation (GDPR). Strictly necessary cookies are exempt from the requirement to obtain consent, as they are essential for the provision of the service you have requested. Our legal basis for processing this data is legitimate interest (Article 6(1)(f) GDPR) — specifically, the security and proper functioning of the Site.
8.6 Your Control Over Cookies
You can manage or delete cookies through your browser settings at any time. However, because all cookies used by this Site are strictly necessary, disabling or deleting them may prevent the Site from functioning correctly. Specifically:
- Disabling session cookies will prevent you from logging in or using authenticated features
- Removing security cookies may trigger additional verification steps or temporary access restrictions, as the Site will be unable to distinguish your device from potentially fraudulent traffic
- Deleting the timezone cookie will cause times to be displayed in the server's default timezone rather than yours
For instructions on managing cookies in your browser, visit your browser's help documentation or aboutcookies.org.
8.7 Future Changes
If we introduce any non-essential cookies in the future (such as analytics or advertising), we will update this policy and implement a full consent mechanism allowing you to accept or reject those specific cookie categories before they are set. You will be notified of any such changes.
9. Third-Party Services
Our Site may contain links to third-party websites and integrate third-party services (e.g., payment processors, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Your Privacy Rights
GDPR Rights (European Union)
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
- Right to Lodge a Complaint: File a complaint with your local data protection authority
CCPA Rights (California)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about data collection, use, and sharing
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
How to Exercise Your Rights
To exercise any of these rights, please use the Privacy Contact Form below. Include your full name, email address, and specific request.
We will respond to your request within 30 days (GDPR) or 45 days (CCPA).
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use after changes constitutes acceptance.
Privacy Contact Form
Have a privacy-related question or request? Contact us using the form below:
All privacy requests must be submitted via the form above. We will respond within the timeframes required by law.
Contact: Use the Privacy Contact Form or Customer Support page
Last Updated: March 26, 2026